Patient Satisfaction Survey
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Instant Satisfaction Reports
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Patient Satisfaction Surveys Simplifies Data
Collection
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Survey Design:
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Patient Reported Quality proves how good
Nurses, Physicians Are.
Data filters each Provider and care overall.
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No waiting for results: Sort your own data and
see how different populations rate services.
Printout your graphs anytime even from remote
locations via web.
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This tablet-entry system fields the front
end of data collection while
automating reporting on the back-end.
Patents answer questions as they
check out.
UNLIMITED RESPONSE PACKAGE
With Custom Measurements
Special reports focus on wait times,
personal manner, technical skill,
explanation, and time with doctor.
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"It's [patient satisfaction report] is
worth money to me." Colorado
Springs medical clinic administrator
says.
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Automated branching
sends patients to your list
of sites and doctors.
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Custom questionnaire design
drilsl down for each site and every
clinician, Laboratory assessments,
Studies,
A focus group in a box. Have a
problem with wait times, personal
manner, or explanation of care?
Branching asks the in-depth
questions from patients who are not
happy.
Custom questionnaire
Twenty questions takes two minutes.
Fast Reporting
The tablet "calls-home" by internal
modem and you get patient
satisfaction results in days.
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Results help to make informed changes
then survey again to measure the new
levels of satisfaction
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Wait times are important for care overall ratings
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Priority Report Ranks Areas for Improvement
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Patient Satisfaction Survey Priority Report-Know Your
Strengths and Weaknesses
All rating questions are prioritized for their affect on the care
overall score. Over 20 rating questions are sorted for strengths
and weaknesses.
Percent of Excellent Report-Achieving excellent ratings
Patients who answered questions as excellent help interpret your
mean scores
Fast Satisfaction Reporting
Data is uploaded automatically via Internet for patient satisfaction
reports: Physicians, Nurses, Access, Laboratory, Pharmacy
Low Monthly Fee
Unlimited response package includes custom questionnaire,
equipment and web hosting
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Physician Report
Site overall scores with clinicians'
personal manner, technical skill
and explanation scores.
Aggregate Clinic
Snapshot
A review of your whole site on one
page. Administrators quickly review
all mean scores on 17 categories.
Aggregate Frequency
Report
Do you have two or more clinics?.
Compares multiple sites
side-by-side for ratings comparisons.
System Frequency
Report
boils the mean score down for your
system as a whole on each
question. You will have one
number for each activity.
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Send us your questionnaire
and we will program providers and help with creating your own
survey. Dupont Linhoff Patient Assessments-
E-mail: Joe@linhoff.Com, Office: 720-234-6624
9894 East Alabama Place, Denver, Colorado 80247
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Dupont Linhoff Patient Assessments- E-mail: Joe@linhoff.Com, All you need for JCAHO requirements. Measure access, waiting for the doctor, explanation, technical
skill, personal manner, clinical study, nurses, pharmacy, and cleanliness. Report patient satisfaction results with color graphs at your staff meetings. Improvements are
easy to measure with this hand-held tablet.
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